Modular Content Architecture
BFF uses a composable content model — SOPs, Work Instructions, and Training are independent modules that you snap onto tasks. This means:
- One SOP can serve many tasks across your company
- Each module has its own version history and permissions
- Tasks pick whichever modules they need — not all are required
Attaching Content to a Task
- Open the task detail view
- Scroll to the Content Modules section
- Click “Link SOP”, “Link Work Instruction”, or “Link Training”
- Search for existing content or create new
- Select the content and click Attach
Content Module Types
| Module | Purpose | Use When |
|---|---|---|
| SOP | The “why” — policy, rules, standards | You need to document the rules and policies around the task |
| Work Instruction | The “how” — step-by-step execution | You need detailed execution steps (supports both human and AI format) |
| Training | The “learn” — onboarding material | New team members need to learn before executing the task |
Removing Content Links
- Open the task detail view
- Find the linked content module
- Click the unlink or remove button
- The content module itself is not deleted — just the link
Why This Matters
When an SOP or Work Instruction is updated, the Impact Cascade Engine automatically knows which tasks are affected. This means everyone working on those tasks gets notified about the change.
Example: If you update the “Email Handling SOP,” BFF traces it to every task that uses it, then flags every person and AI agent assigned to those tasks.