Why Track Training Completion?
Training completion tracking tells you who is ready to perform a task and who still needs preparation. This is critical for:
- Coverage decisions — knowing who can fill in for absent team members
- Quality assurance — ensuring everyone is trained before they execute
- Audit evidence — proving the team acknowledged the version actually in force
How Completion Works
Completion runs through Required Reading — there is no self-service “Mark as Completed” checkbox. The flow:
- An admin (or the document’s Owner) publishes the Training document and clicks “Assign Reading”, choosing recipients with an optional Note and Due Date
- Each recipient gets a Reading Assigned notification, and the document appears in their Required Reading list
- The reader opens the document and e-signs an acknowledgement — recorded against the specific version they read, with a timestamp
Because acknowledgements are version-scoped, “completed” always means completed against a known version — not just “opened it once, sometime.”
The Completion Report
Open the Training document and click “Completion Report”. The header summarizes “Current version vN · X assigned”, with a red “re-ack outstanding” badge if anyone is behind.
| Column | Shows |
|---|---|
| Name | The assigned reader |
| Type | Human or AI Agent |
| Acknowledged | The version and date they signed, or ”—“ |
| Due | Their due date, if set |
| Status | Current (green) · Re-ack (stale) — signed an older version · Re-ack (outstanding) — never signed |
What Happens on Republish
When the Training document is published again, every existing acknowledgement goes stale automatically. Readers get a Re-ack Required notification, the assignment returns to Pending in their list, and the report flips their status until they sign the new version. Your team can never silently stay “trained” on outdated material.
AI Agents
Training can be assigned to AI agents too — they appear in the recipient list with an “AI” badge. The acknowledgement lands with the agent’s responsible human, who signs on the agent’s behalf, keeping a human accountable for what the agent is expected to follow.
Identifying Training Gaps
Anything other than Current in the completion report is a gap: stale acknowledgements mean re-training is due, and outstanding ones mean the person has never signed at all. Close gaps before assigning the related tasks.
Important: Completion data feeds BFF’s Coverage Ranking during time-off scenarios — and only current acknowledgements against the latest version count. See Assigning Reading and Tracking Completion in the Required Reading section for the full assignment workflow.